Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
Once our crews have arrived on the scene, they begin with an inspection of the affected areas of your home. This initial inspection allows our team to determine the extent of the damage as well as the next steps. During this assessment, our on-site crew chief will walk you through the process so you understand what we're doing and how we're going to restore your home.
At the end of our assessment, the crew chief will review the documents you need to sign so our team can begin the mitigation process. We will also answer any questions you might have so you can feel confident in our services!
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture