Recent Water Damage Posts

Preventing frozen pipes in Mooresville, Troutman, Statesville NC

11/29/2018 (Permalink)

What Causes Frozen Pipes? The water inside pipes can freeze when outdoor temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes. Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

What to Do When Pipes Freeze or Burst If pipes freeze:

  • Open all faucets
  • Remove insulation and wrap pipes in rags
  • If all else fails, call your plumber

If pipes burst:

  • Shut off the water immediately to prevent additional damage
  • Take proper precautions to avoid an electrical shock from being in or near standing water
  • Take an inventory of any damaged property or possessions
  • Contact SERVPRO of Iredell County and we can properly dry out the damaged area

What to do after water damage has occurred in Iredell County

3/19/2018 (Permalink)

When facing a water damage, understanding what type of water you are dealing with is critical to ensure proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals.

Damage from Clean Water:

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do no use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do no walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Iredell County.

Water damage from rain

3/19/2018 (Permalink)

As you know Iredell County has had much rain fall over the last month, but do you know what to do if your home has water damage from weather or a leak?

Turn off the water source if possible, turn off circuit breakers for the wet areas, DO NOT use vacuum cleaners or other electronics on wet floors or while standing on a wet floor... call SERVPRO of Iredell County.

#waterleak

The Science of Drying

1/15/2018 (Permalink)

Did you know there is actually a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, we are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damage.

  1. We inspect the building to detect every component that is wet, to help prevent secondary damage.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.*

*A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but online if air is, indeed, drier. SERVPRO has top-of-the-line equipment to help this along.

Mooresville Emergency Water Damage Tips:

10/31/2017 (Permalink)

  • Shut off the water source if possible. 
    • Remove excess water by mopping and blotting. 
    • Remove and prop up wet upholstery cushions for even drying. 
    • Place aluminum foil or wood blocks under furniture legs. 
    • Hang furs and leather goods separately at room temperature. 
    • Remove Oriental or other colored rugs from wet carpeting. 
    • Do not use a regular vacuum to remove water. 
    • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water. 
    • Do not leave books, magazines or other colored items on wet carpeting.

Protect your property

9/27/2017 (Permalink)

Cold Weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damages winds, sleet or snow, all can cause serious property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.  To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, and snow can cause branches to fall and can cause damage to property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Protect pipes from freezing by allowing water to drip when tempuratures dip below freezing. If the pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate. Insulate all exterior pipes.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains.
  • Make sure all exterior doors, garages, roll-ups and windows have sufficient weather stripping.

SERVPRO is available 24 hours a day 7 day a week for your emergency water and fire damage cleanup needs.

5 Tips to Prevent Water Damage

9/27/2017 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:  

  1. Be careful where you plant 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.  

  1. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.  

  1. Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.  

  1. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.  

  1. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

SERVPRO Helps to Keep Your Home Livable

5/8/2017 (Permalink)

Water Damage  SERVPRO Helps to Keep Your Home Livable Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.

Our SERVPRO Team Can Assist in Making Your Home Livable Again After Water Damage Strikes


Except in the most severe situations, you should be able to live in your home even as SERVPRO technicians go through the motions of water damage restoration. We always try to keep residents in their homes wherever possible, even if it means making accommodations in how we go about our business. Of course, access to some parts of your home may be impeded while we do our work, but these efforts are designed to keep the rest of the building working and livable with as little trouble to you as possible. Here's a brief overview of how we try to keep your home functioning as normal during restorations.

Quarantines

When water damage in your Lake Norman home has especially strong odors or mold presence, our technicians may put in place some quarantine measures to keep a section of your home separate from the rest of the structure. While this may entirely cut off access to part of your house, it also stops odors and mold spores from reaching beyond where they have already taken hold. Our quarantines range greatly in size, from a small area in the corner of a room to an entire wing or section of the home.


Safety Markers

SERVPRO technicians put up markers and warnings wherever there may be a safety hazard, helping to keep them as well as you safe from harm. This can be especially beneficial in situations with flooding or otherwise serious water damage where major electrical, structural, or chemical hazards may exist.

Active Cooperation

Our personnel is always careful to inform homeowners and insurance companies alike when the situation changes or needs shift. If anything happens that may change your living conditions or personal safety in any way, our technicians or representatives always contact you before going any further in their work. Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.


Locally Owned Company with National Resources


SERVPRO of Iredell County carefully tailors each restoration job to place as little strain on the homeowner as possible. If your home has suffered from a disaster, call us anytime at (704) 872-7466.

Water Removal You Can Trust For Your Statesville Home

3/22/2017 (Permalink)

Water Damage Water Removal You Can Trust For Your Statesville Home It is undeniable that water damage is the worst nightmare for any property owner.

Water Removal


It is undeniable that water damage is the worst nightmare for any property owner. Just a moment of water being present in the wrong place at the wrong time can totally demolish a whole building down to its foundation. There is nothing superficial about this kind of property damage. For one thing, water damage is multifaceted. Once it is found, it is imperative that the relative restoration efforts are performed efficiently and promptly to mitigate any potential microbial infestations which could develop from secondary water damage.

Potential causes of water damage and the need for water removal include leaky roofs, natural disasters, fire-fighting efforts, broken pipes, faulty appliances, foundation cracks, faulty sump pumps, and clogged toilets. Your Statesville home is a significant investment which needs to be protected, so you have to act quickly if a water disaster occurs and call the professionals at SERVPRO right away.

What You Can Expect With SERVPRO
SERVPRO understands the importance of a rapid response when it comes to water removal. We come to your home as soon as possible after you contact us and give you a free consultation and assessment of the damages. We create an accurate evaluation which includes the source and class of the water that is creating the damage, how much water has caused the damage, and how much time had elapsed before we were called in to help. We also have transparent communication in regards to a mitigation and restoration plan, making sure you understand everything that we are going to be doing.

The Bottom Line
When it comes to water removal and water damage restoration, time is of the essence, and our SERVPRO team recognizes this. Our trained professionals are available to give you emergency water removal services at all hours of the day, to lessen any losses in your home. We take on every challenge with integrity, professionalism, expertise, reliability, and passion, as we work to establish your trust Our main goal, however, is to make sure you are completely satisfied, and that the entire process has as little stress for you as is possible.

SERVPRO of Iredell County are standing by and ready to help you in your time of need. When any water damage problem arises in your home, contact us at (704) 872-7466 so we can help remove the water and repair the damage.

American Red Cross Safety Tips during Hurricane Season

8/11/2016 (Permalink)

The official hurricane season runs from June 1 to November 30, and the American Red Cross urges preparedness and the use of safety tips to stay ahead of the storm.

 

Although the 2016 hurricane season has been relatively quiet, August and September can typically be the height of hurricane season because the temperature of the Atlantic Ocean continues to rise. Hurricanes cause problems for people in coastal areas, but the storms can also cause damage hundreds of miles inland. In 2011, tropical storms caused devastating flooding in Pennsylvania and New Jersey hundreds of miles from the coast.

 

“The best defense against any threat of a hurricane is for folks to get ready now,” said Brad Kieserman, vice president, Disaster Services Operations and Logistics for the Red Cross. “Any one of these storms could make landfall and become a serious danger to people living along the coast, as well as hundreds of miles inland.”

 

WHAT YOU SHOULD DO Hurricanes can bring heavy rainfall, high winds, tornadoes, rip currents, storm surges and inland flooding. The Red Cross has three steps people can follow - build a kit, make a plan and be informed.

 

An emergency kit should a gallon of water per person, non-perishable food, a flashlight and extra batteries, a first aid kit, medications and copies of important documents. Talk with members of your household and create an evacuation plan. Learn about how your community responds to hurricanes and plan routes to local shelters. Remember family members with special medical needs and plan how you will care for your pets.

 

KNOW WHAT WARNINGS MEAN A hurricane watch means hurricane conditions are a threat within the next 48 hours. Review emergency plans, stay informed about the situation and be ready to act if a warning is issued. A hurricane warning means hurricane conditions are expected within the next 36 hours; complete storm preparations and leave the area if ordered to do so by authorities.

 

The Red Cross Hurricane Safety Checklist is available to learn more about what to do if a hurricane might affect your community. For more information on hurricane safety, visit the preparedness section of our web site.

 

DOWNLOAD EMERGENCY APP

 

People should also download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of hurricanes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps