3 Frequently Asked Questions About Fire Damage

8/10/2021 (Permalink)

If you had a house fire, know that help is available!

We’ve served the Mooresville community for more than a decade, and in that time, we’ve helped hundreds of victims recover from fire damage. If you’ve never experienced a house fire before, there are a lot of factors to consider, which is why our experts take several steps to keep the restoration process as simple for our customers as possible. This is why we’re answering some of the most frequently asked questions about the fire damage cleanup process.

Questions You May Have After a House Fire

1. Can you restore damaged documents? It is possible to save fire-damaged documents, but there are some caveats. We cannot undo any damage that’s already been done; we can only prevent further damage and take steps to preserve any salvageable documents. If you have documents that can be saved, we send them to our corporate facility to be safely cleaned and preserved.

2. Can you remove the smoke smell from my clothes and belongings? Yes, we can deodorize your belongings! Smoke can leave a strong smell that can be nauseating for many, but we have a variety of products and techniques we can use to eliminate any offensive odors, such as ozone and CLO2.

3. How long is the restoration process? There’s no simple answer to how long the restoration process will last. If you have minor damages, it could last a couple of days; more extensive damage could last months as you would have to coordinate with our reconstruction team. It ultimately depends on the situation, but we’ll communicate progress and updates to keep you in the loop!

Fire Damage Professionals Serving Mooresville, North Carolina

We know that fire damage incidents can be stressful, which is why we do everything we can to help you get through the process as smoothly as possible. Our professionals are available 24/7, so if you need help or have additional questions, you can reach SERVPRO of Iredell County anytime at (704) 872-7466!