Recent Commercial Posts

3 Most Common Types of Commercial Disasters

11/2/2020 (Permalink)

Person in yellow PPE holding a tube down into a crawlspace Our crew cleaned up sewage after it backed up in the crawlspace of this building!

Each year, dozens of Mooresville-area businesses have some kind of disaster. Over the years, our team has helped hundreds of them clean and restore their properties, so we’ve seen first-hand how stressful and costly these incidents can be. Although we’re here when we’re needed, we don’t enjoy seeing our customers upset. So if you have a local business, make a note of some of the most common types of commercial disasters we’ve seen in our community.

  1. Breakroom fires. Commercial fires are relatively common, but in many cases, they originate in the breakroom. Generally, these incidents occur because small appliances malfunction or are misused, so it’s not a bad idea to review safety policies with your staff. You can mitigate any potential damages by having a fire extinguisher and a smoke alarm installed in the room.
  1. Mold infestations. Mold is unsightly, can cause health effects, and can damage your building’s structure and your belongings. While minor mold growth can be dealt with relatively easily, we’ve seen many situations where businesses have had larger infestations. Because mold needs moisture to grow, problems can generally be prevented by keeping indoor humidity in check and immediately taking care of water damage incidents.
  1. Sewage backups. Sewage is one of the last things you want to find in your business. Not only is it gross, but it’s also highly unsanitary and can pose health threats to you and your staff. In some cases, these types of incidents are out of your control, but if you have regular maintenance and review what can and cannot be flushed, you can lower your risk.

When you’re running a business, you have to prepare for all kinds of potential problems. The above are some of the most common, but there are plenty of other scenarios where you might need professional cleanup services. If you do have commercial damages, know that SERVPRO of Iredell County is available 24/7 to make any disaster look “Like it never even happened.”

Introducing Certified: SERVPRO Cleaned

6/15/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table Our Certified: SERVPRO Cleaned program will help your staff, customers, and community feel confident about visiting your place of business!

Let us help you reopen your business

As North Carolina gradually reopens, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet that new standard.

Certified: SERVPRO Cleaned is a new defensive cleaning program we’re offering to businesses and commercial locations to address the current pandemic. This proactive viral pathogen cleaning program goes well beyond your standard janitorial cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and our community can rest assured that you’ve selected a higher cleaning standard.

We’re highly trained and use specialized equipment

SERVPRO stands on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  In addition to fire and water damage, our professionals are trained and experienced in biohazard decontamination and chemical spills—always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence our community continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginableCertified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a custom cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a consultation

We’re Here to Help—24 hours a day, seven days a week—until life is back to normal here in Iredell County.

Call SERVPRO of Iredell County today at (704) 872-7466 for your Certified: SERVPRO Cleaned consultation.

3 Ways an Emergency Ready Profile Can Help Your Business

6/5/2020 (Permalink)

In a blog post from last year, we briefly explained SERVPRO’s Emergency Ready Profile (ERP). For those who didn’t see it, an ERP is a free, custom document that outlines the important information your business needs in the event of a disaster. This document includes emergency contact information, the location of emergency shutoffs, utility contact information, and much more. Our SERVPRO representatives come out to our business, get some basic information, and compile this profile at no cost to you!

When most businesses learn about our program, they want to know one thing: what does an ERP do for them? Fortunately, we’ve helped dozens of local businesses get their ERPs, so we know of a few ways it can help your business!

  1. An ERP can help mitigate the overall damage. An Emergency Ready Profile can provide your on-site staff with critical information needed to respond to a disaster. If your business had flooding from a broken pipe, for example, they could quickly refer to the ERP to learn where the water shutoff valves were. They would also have the contact information for your trusted service providers right at their fingertips.

  1. Preparedness plans can help a business survive a disaster. According to FEMA, 40-60% of small businesses never survive a disaster such as flooding or a fire. A disaster preparedness plan can improve your odds. While an ERP isn’t enough of a plan on its own, it is an important piece that—in conjunction with a response strategy—can go a long way in helping you navigate the aftermath of any incident.

  1. You establish a relationship with your local disaster restoration company. If you have fire damage, water damage, or any other kind of disaster, you’ll want a quick and professional response. When we create your ERP, we’ll save a copy in our system. Should you have an incident and call our team, we’ll be able to pull up all the critical information you've provided so we can respond quickly and efficiently. This saves precious time and gives you peace of mind.

We established the Emergency Ready Profile so we could help businesses be ready should they be affected by a disaster. We offer this at no cost—we just hope that if you need our services, you’ll call us first. If you would like to get an ERP for your place of business, call SERVPRO of Iredell County today at (704) 872-7466!

How SERVPRO of Iredell County Can Help Your Business

4/29/2020 (Permalink)

Two SERVPRO employees in PPE in front of equipment Our team has helped dozens of businesses clean and disinfect their workspaces!

As business owners, we know how important it is to keep your operations running. Many of our local businesses have had to face that strain under the threat of COVID-19. For years, we have cleaned fire and water damages in restaurants, schools, retail stores, and more. But we also offer services that can help even when you don’t have a disaster.

Odor Removal

Unwelcome odors are distractions can deter customers and slow productivity. Fortunately, our team at SERVPRO of Iredell County has specialized products and processes we can use to completely remove offensive odors from your property. We avoid masking and other techniques and focus on actually addressing the source of the issue.

Duct Cleaning

Over time, your property’s HVAC system will accrue dust, dirt, and other contaminants that will affect the building’s air quality. This can potentially stir up allergies or other health concerns for your employees. Plus, the extra strain on your system can lead to problems over time. Our NADCA-certified technicians can thoroughly clean your air ducts and alleviate some of these issues.

Cleaning and Disinfecting

The coronavirus pandemic has underlined the importance of keeping our workplaces clean and sanitized. We offer commercial cleaning and disinfecting services so you can reduce the spread of pathogens. We follow CDC guidelines and local health regulations to address hot spots that have been known to spread viruses and bacteria.

We Are Here for You

Fire and water damage cleanup and restoration is the core of our operation, but we have the capability to help your business in many different ways. If you have questions or would like to know how we can help, call SERVPRO of Iredell County any time at (704) 872-7466!

We Are Cleaning and Disinfecting Experts

3/27/2020 (Permalink)

SERVPRO logo with words "Here to Help" superimposed over background with viruses If your business needs a proactive cleaning, SERVPRO of Iredell County is Here to Help!

SERVPRO of Iredell County is Always Here to Help
As the COVID-19 pandemic disrupts both the world and our community, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. For years, we have helped countless businesses clean and disinfect their properties to protect their customers and their staff.

Specialized Training

SERVPRO of Iredell County is prepared to clean and disinfect your business in accordance with protocols set forth by the Centers for Disease Control and Prevention. Our IICRC-certified team has more than a decade of experience dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your Mooresville- or Statesville-area business needs deep-cleaning services, call our expert team today—SERVPRO of Iredell County, (704) 872-7466!

Why You Should Clean Your Company’s HVAC System

3/14/2020 (Permalink)

Dirt and dust covering the interior of an air duct Over time, air ducts like this can build up an accumulation of dust and debris, which can lower air quality and cause strain on the system!

When was the last time your company had its air ducts cleaned? If you’re like most local business, it’s either a long time ago or never. Most people never think about the health of their HVAC system or the impact it can have on their employees’ productivity. However, a professional air duct cleaning can make a significant difference for you and your team.

  1. Reduce the strain on your HVAC System. Over time, your duct system will accrue a buildup of dust, dirt, and other contaminants. This buildup will eventually restrict the airway and force your HVAC system to work harder for the same results. The longer and more intensely your system has to work, the more at-risk it is of breaking down.

  1. Improve air quality for your employees. It’s no secret that employees are more productive when they are in comfortable environments. Your HVAC system goes a long way in keeping them warm or cool—whichever is appropriate—but it can also create issues. The contaminants in your system will recirculate throughout the building, which can cause discomfort or allergies for you and your team. A duct cleaning will remove those particles from the system, allowing for fresher air.

If it’s been a while since you’ve had your building’s duct system cleaned, it’s something you may want to consider. At SERVPRO of Iredell County, we’ve cleaned hundreds of business’ air ducts, so if you need yours cleaned, call our team today!

Why SERVPRO of Iredell County Should Handle Your Commercial Damage

1/28/2020 (Permalink)

Group photo of SERVPRO employees Our new management brings more than 60 experienced employees to handle any size commercial damage!

Each year, many businesses in the Statesville and Mooresville communities suffer some kind of disaster. We’ve seen water damages, fire damages, biohazard incidents, and much more. These problems can disrupt operations, cost your business a ton of money, and, in some cases, force you to close your doors for good. Fortunately, our team at SERVPRO of Iredell County can clean and restore your business to its pre-disaster condition.

We Have Handled Million-Dollar Commercial Jobs

When we changed ownership in December, we brought in a team of more than 60 seasoned professionals. Before we joined their team, they had handled many large commercial jobs, such as colleges, churches, textile manufacturers, and even the NASCAR community. We now have their experience, equipment, and support, so we can truly handle any size disaster!

We Have a State-of-the-Art Equipment

In addition to a great team, we also have the equipment to handle any disaster. Damaged textiles, for example, can be taken to our textile cleaning facility to be cleaned and deodorized. We can also clean jewelry, small electronics, and more with our ultrasonic equipment. Our team comes equipped with hundreds of units of various cleaning and restoration equipment!

Your Local Disaster Restoration Company

We know how important it is to keep your operations running. Disasters can impact the bottom line, which is why we’re available 24/7 to clean up and restore commercial damages. If you have a disaster, you can contact our team anytime at (704) 872-7466.

American Red Cross Ready Rating Program

6/22/2019 (Permalink)

Teaming Up to Help You Be Ready

SERVPRO is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.

The American Red Cross Ready Rating program is a free web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website,, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared.  We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all the necessary steps before disaster strikes to protect their property from damage and loss.  But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime.  That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organization.”

Fire Risks In Commercial Kitchens

6/17/2019 (Permalink)

Commercial Kitchen Fire Risks

Nothing tastes as great as a pizza or entree cooked in a wood burning oven. Crisp crusts and juicy, bronzed meats and veggies are delicious, but if the oven and its chimney or venting system malfunctions the search for tasty food leads to a restaurant disaster. Fire damage traceable to a wood burning oven is a job for the experts at SERVPRO. 

Your chef's evening offerings went up in flames, causing fire damage to your Mooresville restaurant. Today's commercial kitchens experiment with the new taste sensations created by solid fuel, such as hardwoods, charcoal, and specialty woods and chips like mesquite, hickory, and fruit woods. The flavors come with a risk in the depths of the wood fired oven. These often rustic, frequently brick and mortar cooking appliances are hard to clean and maintain. Restaurants commonly make a choice to let the fire smolder at the end of the night, citing the difficulty of extinguishing the fire and a preference to keep the interior warm so that the temperature needed for roasting meats and cooking pizzas occurs quickly during the next shift. 

Creosote builds up if the oven and chimney remain uncleaned. This coating ignites and sends heat and smoke billowing throughout your restaurant kitchen. Once this occurs the food inside is torched, and the entire facility, including dining areas, need evacuation. You risk business closure for quite some time if the fire damage remains unrestored. The soot and smoke the fire created need extensive cleaning, tasks SERVPRO technicians provide along with deodorization services. 

SERVPRO fire damage restoration technicians assess your restaurant's situation after the oven fire, working with specialized contractors to repair the venting system and oven itself. They also use dry or wet cleaning techniques to remove greasy grime from surfaces. Walls and ceilings, other cooking equipment, tables, chairs, tableware and other contents are all part of the overall cleaning plan. Because the characteristics of the soiling make it hard to remove through normal cleaning techniques using the skills of our team makes business sense to get your eatery up and running again.

Locally Owned Company with National Resources

Count on the expertise of SERVPRO of Iredell County to assist you when your restaurant suffers from a wood-fired oven disaster. A call to (704) 872-7466 gets skilled staff at your site within hours to restore the damage.

Understanding Fire Damage In Iredell County

5/6/2019 (Permalink)

SERVPRO Technicians are Extensively Trained in Restoring Your Business Property

A fire in your diner can be devastating. Not only will it do damage to equipment, supplies, and the building itself, but the repairs cause you to have to shut your doors for a time as well. Therefore, you want an experienced and professional company such as SERVPRO who has the knowledge and equipment to take care of your fire damage repair in a timely fashion. 
Various Kinds of Fire Damage 
Different types of commercial fire damage happen when your Statesville business suffers from a fire. Many materials are of course destroyed in the fire, being partially or wholly consumed in the process of combustion. Besides this, more damage occurs from the heat, and smoke residues which impact materials. Even more damage happens during the attempt of the firefighters to extinguish the fire. Water plus other extinguishing agents used to put the fire out can cause more damage to the building than even the fire did. Fire damage, in reality, consists of many kinds of damage. Materials suffer from burning, heat damage, charring, smoke damage, and water damage. 
Fire Damage Levels 
Not every fire has the same damage levels, nor do they require the same kind of restoration procedures. Any loss can involve a range of damage from small to major. 
Minor Fire Damage 
Smoke residue affects certain rooms or areas. Smoke residue levels are light to moderate. Restoration could involve dry and/or wet cleaning of walls, ceilings, contents, and floors. A few areas may need repainting, and only minor items need replacement. 
Medium Fire Damage 
The smoke residue levels are moderate, and more materials need wet cleaning to get rid of the residues. Some areas needed repainting and items needing replacement go up. Floors could need refinishing. Heat damage to cabinets, drywall, and contents need more materials to be replaced. SERVPRO technicians may be able to take contents and clean them on the job site. Smoke odors are present, possibly needed additional deodorization procedures once cleaned. 
Major Fire Damage 
Fire and heat damage is severely close to the fire source. Finishes and structural framing can be charred, which requires structural repairs. Smoke residues are spread throughout a significant portion of your building, and smoke odors are strong and even pungent. Emergency services, such as boarding up your structure, getting an electricity source, and getting rid of charred and smoke-filled debris could be needed. The restoration efforts from our staff involve extensive cleaning of your building and even could require restorers to pack and move out any salvageable contents for cleaning off-site. Various methods of deodorization are needed to get rid of smoke odors. 
Since fire damage loss presents restoration challenges that differ from normal clean and repair efforts, you want to contact SERVPRO of Iredell County as soon as you can after your business suffers fire damage. We use all kinds of services and work together with licensed contractors and subcontractors to get you the repair and restoration you need when you call us at (704) 872-7466.

Iredell County Emergency Ready Profile

4/22/2019 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when

the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.