Recent Posts

The Science of Drying

1/15/2018 (Permalink)

Did you know there is actually a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, we are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damage.

  1. We inspect the building to detect every component that is wet, to help prevent secondary damage.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.*

*A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but online if air is, indeed, drier. SERVPRO has top-of-the-line equipment to help this along.

Understanding Mold in Iredell County

1/15/2018 (Permalink)

SERVPRO professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when moisture has been affecting an environment for a long period of time.  If your property has sustained a recent water damage, it is vital to have water removed and the structure dried promptly. If you have experienced an ongoing moisture problem in the building, it is important to be alert to the following factors:

  1. The presence of visible mold.
  2. Strong musty odors which may indicate mold is present.
  3. Any evidence of past moisture problems that might indicate previous mold growth.
  4. Excessive humidity.

Sewage Cleanup

1/15/2018 (Permalink)

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage cleanup called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

  • Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
  • It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
  • Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy. 

Mooresville Emergency Water Damage Tips:

10/31/2017 (Permalink)

  • Shut off the water source if possible. 
    • Remove excess water by mopping and blotting. 
    • Remove and prop up wet upholstery cushions for even drying. 
    • Place aluminum foil or wood blocks under furniture legs. 
    • Hang furs and leather goods separately at room temperature. 
    • Remove Oriental or other colored rugs from wet carpeting. 
    • Do not use a regular vacuum to remove water. 
    • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water. 
    • Do not leave books, magazines or other colored items on wet carpeting.

American Red Cross Ready Rating Program

10/31/2017 (Permalink)

Teaming Up to Help You Be Ready

SERVPRO is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.

The American Red Cross Ready Rating program is a free web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared.  We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all the necessary steps before disaster strikes to protect their property from damage and loss.  But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime.  That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organization.”

Protect your property

9/27/2017 (Permalink)

Cold Weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damages winds, sleet or snow, all can cause serious property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.  To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, and snow can cause branches to fall and can cause damage to property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Protect pipes from freezing by allowing water to drip when tempuratures dip below freezing. If the pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate. Insulate all exterior pipes.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains.
  • Make sure all exterior doors, garages, roll-ups and windows have sufficient weather stripping.

SERVPRO is available 24 hours a day 7 day a week for your emergency water and fire damage cleanup needs.

5 Tips to Prevent Water Damage

9/27/2017 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:  

  1. Be careful where you plant 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.  

  1. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.  

  1. Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.  

  1. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.  

  1. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

10 Fire Tips For Your Home

9/1/2017 (Permalink)

For most people, homes are one-time assets, containing their most precious belongings. A home is the most important thing you own. It is prudent to ensure the security of your home and family from destructive elements such as fire.

Many homes are destroyed due to fires. Fires may occur due to accidents through carelessness or negligence. It is therefore essential to know of ways and means to keep your house safe from fires.

Listed below are 10 tips for ensuring fire safety for your home:

1 Install a few smoke detectors, preferably on each level. Smoke detectors help save lives and property with early-warning mechanisms. All instructions regarding smoke detectors must be observed scrupulously.

2 Maintain and test smoke detectors periodically. Replace smoke alarm batteries. Most detectors give out signals when the batteries get low to avoid the danger of forgetting about you batteries.

3 Keep an eye out for potential fire hazards. Look for things like frayed or torn cords on electrical devices such as televisions, stereo systems, lamps or computers. Watch out for heaters that are too close to flammable items such as clothing, fabric, books, magazines or old newspapers.

4 Keep match boxes and lighters out of reach of children. Children are fascinated with fire, and curiosity can get dangerous. Keep temptation at bay by hiding matches and lighters. Better still, keep them locked away.

5 Stay on guard when cooking or baking in the kitchen. Many home fires begin in the kitchen. It's always best to be cautious and exercise care in attending to areas that are prone to fire accidents.

6 Have an emergency fire-exit plan handy at all times. Family members should be aware of this plan, and safety drills are in order from time to time. Escape plans have helped families to be safe in fires.

7 Always exercise caution when using, placing or lighting candles. Candles can easily allow other things to catch fire if you are not careful. Have proper candle holders, protective covers and extinguishers for candles.

8 Avoid electrical fires by always unplugging all electronic devices and appliances after use. Plugged-in appliances and electronic devices are fire hazards.

9 Take good care of fireplaces or wood-burning stoves that you use during the winter. Ensure proper safety and upkeep of such devices and keep children out of reach of fire.

10 Teach children about the hazards of fire and ensure they are aware of fire safety rules. Remember, the wellbeing of your family is important and everyone is responsible in understanding the hazards of fire.

Prepare Your Statesville Home Against Flood Damage That May Occur

5/29/2017 (Permalink)

Storm Damage Prepare Your Statesville Home Against Flood Damage That May Occur Flooding can be devastating. Call SERVPRO for remediation efforts and/or prevention tips.

SERVPRO Remediates Flood Damage and Provides Prevention Ideas to Homeowners

While most homeowners living in an area constantly affected by flooding take the proper precautions to limit the losses they suffer, should an accident occur, it may be impossible to prepare your home for each and every circumstance.  
 
You should give a local environmental emergency restoration company a call to help protect your Statesville area home against flood damage that may occur. It makes sense to take the necessary precautions to protect your investment; everyone should.
 
However, SERVPRO feels that you have much more to worry about than natural disasters, or the amount of inclement weather you may experience this year. Several of your household appliances have pipes, feedlines, and connections that constantly feed water into your home, potentially developing clogs or leaks that may cause significant problems, even if you maintain them properly.  
 
Your refrigerator produces excess moisture, especially when operating in warmer environments. Every time anyone opens the door, air passes over the condenser coils, creating condensation, pooling water underneath your refrigerator. While most models these days come fitted with drain tubes that siphon excess fluid into drains, they can clog, break, or even crumble over time. Having a model that includes an ice maker, gives you, even more, connections to maintain.  
 
If you have a dishwasher, it can malfunction, overflow, and flood your entire kitchen within minutes. That does not include concerns about slow leaks causing significant damages behind or underneath that you cannot see until it is too late. SERVPRO technicians find that these problems often affect your flooring, walls, cabinetry, and countertops, not to mention structural damages if placed into an external wall or near a window.  
 
These are just a few of the appliances found in your home that SERVPRO has found to cause significant flooding issues. Think about your other devices, with a constant water source, that you should pay close attention to if you want to avoid things getting out of hand. Your clothes dryer and washing machine, water heater, and plumbing fixtures found throughout your home all pose risks that you must maintain on a regular basis to avoid damages.  
 
Get help from SERVPRO of Iredell County today. Professional IICRC certified technicians are waiting for your call. (704) 872-7466

For more information regarding Statesville, click here

SERVPRO Helps to Keep Your Home Livable

5/8/2017 (Permalink)

Water Damage  SERVPRO Helps to Keep Your Home Livable Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.

Our SERVPRO Team Can Assist in Making Your Home Livable Again After Water Damage Strikes


Except in the most severe situations, you should be able to live in your home even as SERVPRO technicians go through the motions of water damage restoration. We always try to keep residents in their homes wherever possible, even if it means making accommodations in how we go about our business. Of course, access to some parts of your home may be impeded while we do our work, but these efforts are designed to keep the rest of the building working and livable with as little trouble to you as possible. Here's a brief overview of how we try to keep your home functioning as normal during restorations.

Quarantines

When water damage in your Lake Norman home has especially strong odors or mold presence, our technicians may put in place some quarantine measures to keep a section of your home separate from the rest of the structure. While this may entirely cut off access to part of your house, it also stops odors and mold spores from reaching beyond where they have already taken hold. Our quarantines range greatly in size, from a small area in the corner of a room to an entire wing or section of the home.


Safety Markers

SERVPRO technicians put up markers and warnings wherever there may be a safety hazard, helping to keep them as well as you safe from harm. This can be especially beneficial in situations with flooding or otherwise serious water damage where major electrical, structural, or chemical hazards may exist.

Active Cooperation

Our personnel is always careful to inform homeowners and insurance companies alike when the situation changes or needs shift. If anything happens that may change your living conditions or personal safety in any way, our technicians or representatives always contact you before going any further in their work. Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.


Locally Owned Company with National Resources


SERVPRO of Iredell County carefully tailors each restoration job to place as little strain on the homeowner as possible. If your home has suffered from a disaster, call us anytime at (704) 872-7466.