Recent Posts

Fire Damage Restoration

6/4/2018 (Permalink)

The fire trucks may be gone but without proper immediate response, the real damage and the costs are just beginning. To return your residential or commercial property to its preloss condition requires professional restoration. This is not the job for a do-it-yourself property owner. 

Professional restoration technicians know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. The following is an initial timeline of the effects of fire and smoke on a home:

Within Minutes: Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently.

Within Hours: Acid residues stain grout in bathrooms; fiberglass bath fixtures may yellow; uncoated metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators, may yellow; furniture finishes may discolor. 

For results you can have confidence in, the IICRC recommends hiring a certified restoration firm. Restoration to a property can be complex. Proper smoke and odor removal are tasks that require technicians certified in these specific areas.

When selecting a certified restoration firm several factors must be considered:

  • Formal and up-to-date specialized training
  • Health and safety certifications
  • Experience in a wide range of restoration projects
  • Proof of proper insurance and licenses 

Sewage Cleanup

6/4/2018 (Permalink)

Emergency Sewage Damage Tips

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from wet carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.
  • Avoid walking thru or cross contaimenating the remainder of the property with the sewage.

If you have questions regarding sewage damage, please call SERVPRO of Iredell County at 704-872-7466.

IICRC Certified Firm

6/4/2018 (Permalink)

SERVPRO of Iredell County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

How to avoid mold growth in your Iredell County home

6/4/2018 (Permalink)

No one wants mold and mildew to grow inside their homes! It can cause health problems, decrease the value of a home, and damage the structure.

Mold or organic growth can be caused by closing up rooms and not allowing good air circulation.

Our special cleaning products will of course remove the surface mold and dirt but a longer term solution includes regulating the moisture levels in your home by using a dehumidifyer or adjusting the settings on  your HVAC system.  Cleaning and drying walls, floors, and belongings, and making sure the air in the home circulates.

 If you have any mold questions, call SERVPRO of Iredell County -- 704-872-7466.

Tips on what to do after a fire in your Mooresville home

6/4/2018 (Permalink)

What to Do After a Home Fire

Recovering from a fire can be a physically and mentally draining process.

When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and who to contact.

Contact your insurance company or agent right away.

Ask your agent:

  • What to do about the immediate needs of your home. This includes pumping out water and covering doors, windows, and other openings.
  • What you should do first. Some companies may ask you to make a list of everything that was damaged by the fire. They will ask you to describe these in detail and say how much you paid for the items.

Entering the home after the fire:

  • Do not enter a damaged home or apartment unless the fire department says it is safe to go in!
  • Fires can start again even if they appear to be out.
  • Soot and dirty water left behind may contain things that could make you sick. Do not eat, drink, or breathe in anything that has been near the fire’s flames, smoke, soot, or water used to put the fire out.

SERVPRO technicians are experts in cleaning and/or restoring your personal items. 

What to do after water damage has occurred in Iredell County

3/19/2018 (Permalink)

When facing a water damage, understanding what type of water you are dealing with is critical to ensure proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals.

Damage from Clean Water:

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock.  Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do no use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do no walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When you have a water damage, don’t leave your property to chance. Call SERVPRO of Iredell County.

Celebrate Summer Safely

3/19/2018 (Permalink)

Each year, families and friends across the country enjoy summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun. According to a recent study by the U.S. Consumer Product Safety Commission, nearly 5000 Americans are injured by charcoal/wood-burning and propane grill fires.

The following tips, provided by the National Fire Protection Association, will help keep you safe all summer long:

  1. When using a charcoal grill, only use starter fluids designed for barbeque grills; do not add fluid after coals have been lit.
  2. When using a gas grill, ensure the hose connection is tight: check hoses for leaks.  Applying soapy water to the hoses will easily and safely reveal any leaks.
  3. Be sure to extinguish all smoking materials and shut down any motors and heating devices before fueling a boat.  In case of a spill, wipe up fuel and check for fuel leakage and odors.
  4. When camping, always use a flame retardant tent and set up camp far awat from the campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, cover with dirt and pour water over the fire.
  5. Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

The summer season should be a time to make memories and enjoy the great outdoors but please keep safety in mind.  

Water damage from rain

3/19/2018 (Permalink)

As you know Iredell County has had much rain fall over the last month, but do you know what to do if your home has water damage from weather or a leak?

Turn off the water source if possible, turn off circuit breakers for the wet areas, DO NOT use vacuum cleaners or other electronics on wet floors or while standing on a wet floor... call SERVPRO of Iredell County.

#waterleak

Thunderstorms and Lightning

3/19/2018 (Permalink)

All thunderstorms are dangerous. Every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States.

On average in the U.S., lightning kills 51 people and injures hundreds more. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.

Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding. Flash flooding is responsible for more fatalities – more than 140 annually – than any other thunderstorm-associated hazard. Dry thunderstorms that do not produce rain that reaches the ground are most prevalent in the western United States. Falling raindrops evaporate, but lightning can still reach the ground and can start wildfires.

To prepare for a thunderstorm, you should do the following:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

A Fire Extinguisher can be a Life Saving Tool

3/19/2018 (Permalink)

The U.S. Fire Administration (USFA) recommends individuals be properly trained in order to use and maintain an extinguisher. USFA says an extinguisher should only be used if:

  1. You have alerted other occupants and someone has called the fire department.
  2. The fire is small and contained to a single object, such as a wastebasket.
  3. You are safe from toxic smoke produced by the fire.
  4. You have a means of escape identified and the fire is not between you and the escape route.
  5. Your instincts tell you that it is safe to use an extinguisher.