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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Celebrate Summer Safely

3/19/2018 (Permalink)

Each year, families and friends across the country enjoy summer months with barbecues, camping trips, or by cooling off in a pool or lake. In order to enjoy these occasions, it is important to keep safety top of mind to ensure you have fun in the sun. According to a recent study by the U.S. Consumer Product Safety Commission, nearly 5000 Americans are injured by charcoal/wood-burning and propane grill fires.

The following tips, provided by the National Fire Protection Association, will help keep you safe all summer long:

  1. When using a charcoal grill, only use starter fluids designed for barbeque grills; do not add fluid after coals have been lit.
  2. When using a gas grill, ensure the hose connection is tight: check hoses for leaks.  Applying soapy water to the hoses will easily and safely reveal any leaks.
  3. Be sure to extinguish all smoking materials and shut down any motors and heating devices before fueling a boat.  In case of a spill, wipe up fuel and check for fuel leakage and odors.
  4. When camping, always use a flame retardant tent and set up camp far awat from the campfire. Always extinguish the fire before going to sleep or leaving the campsite. To extinguish, cover with dirt and pour water over the fire.
  5. Store liquid fire starter (not gasoline) away from your tent and campfire and only use dry kindling to freshen a campfire.

The summer season should be a time to make memories and enjoy the great outdoors but please keep safety in mind.  

Water damage from rain

3/19/2018 (Permalink)

As you know Iredell County has had much rain fall over the last month, but do you know what to do if your home has water damage from weather or a leak?

Turn off the water source if possible, turn off circuit breakers for the wet areas, DO NOT use vacuum cleaners or other electronics on wet floors or while standing on a wet floor... call SERVPRO of Iredell County.

#waterleak

Thunderstorms and Lightning

3/19/2018 (Permalink)

All thunderstorms are dangerous. Every thunderstorm produces lightning. While lightning fatalities have decreased over the past 30 years, lightning continues to be one of the top three storm-related killers in the United States.

On average in the U.S., lightning kills 51 people and injures hundreds more. Although most lightning victims survive, people struck by lightning often report a variety of long-term, debilitating symptoms.

Other associated dangers of thunderstorms include tornadoes, strong winds, hail and flash flooding. Flash flooding is responsible for more fatalities – more than 140 annually – than any other thunderstorm-associated hazard. Dry thunderstorms that do not produce rain that reaches the ground are most prevalent in the western United States. Falling raindrops evaporate, but lightning can still reach the ground and can start wildfires.

To prepare for a thunderstorm, you should do the following:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Remove dead or rotting trees and branches that could fall and cause injury or damage during a severe thunderstorm.
  • Postpone outdoor activities.
  • Secure outdoor objects that could blow away or cause damage.
  • Get inside a home, building, or hard top automobile (not a convertible). Although you may be injured if lightning strikes your car, you are much safer inside a vehicle than outside.
  • Remember, rubber-soled shoes and rubber tires provide NO protection from lightning. However, the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.
  • Unplug any electronic equipment well before the storm arrives.

A Fire Extinguisher can be a Life Saving Tool

3/19/2018 (Permalink)

The U.S. Fire Administration (USFA) recommends individuals be properly trained in order to use and maintain an extinguisher. USFA says an extinguisher should only be used if:

  1. You have alerted other occupants and someone has called the fire department.
  2. The fire is small and contained to a single object, such as a wastebasket.
  3. You are safe from toxic smoke produced by the fire.
  4. You have a means of escape identified and the fire is not between you and the escape route.
  5. Your instincts tell you that it is safe to use an extinguisher. 

The Science of Drying

1/15/2018 (Permalink)

Did you know there is actually a science behind the process of drying?

The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, we are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damage.

  1. We inspect the building to detect every component that is wet, to help prevent secondary damage.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.*

*A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but online if air is, indeed, drier. SERVPRO has top-of-the-line equipment to help this along.

Understanding Mold in Iredell County

1/15/2018 (Permalink)

SERVPRO professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when moisture has been affecting an environment for a long period of time.  If your property has sustained a recent water damage, it is vital to have water removed and the structure dried promptly. If you have experienced an ongoing moisture problem in the building, it is important to be alert to the following factors:

  1. The presence of visible mold.
  2. Strong musty odors which may indicate mold is present.
  3. Any evidence of past moisture problems that might indicate previous mold growth.
  4. Excessive humidity.

Sewage Cleanup

1/15/2018 (Permalink)

Sewage is one of the most dangerous substances to enter homes or buildings. It contains fungi, bacteria and viruses, many of which are disease causing. Unfortunately, many people fail to understand the hazards that sewage presents, particularly for the very young or very old, or for those with compromised immune systems or respiratory problems.

The IICRC complied guidelines for professional sewage cleanup called the Standard for Water Damage Restoration (S500).

Here are the key principles homeowners should know about sewage back-ups:

  • Sewage contains a variety of pathogenic – disease causing – fungi, bacteria, viruses and parasites. Anyone who works on sewage losses must have updated vaccinations, including one for Hepatitis B.
  • Sewage exposure is particularly dangerous for people with weakened immune systems, including anyone under two or over 60, those who are pregnant, ill, recovering from surgery, on prescription drugs or chemotherapy, or are AIDS victims.
  • It is not safe to stay in a building that’s flooded with sewage unless the contaminated area can be completely sealed off and placed under controlled air flow so that there will be no cross contamination of unaffected areas.
  • Highly absorbent sewage-saturated materials, such as carpet, pad, upholstery, bedding, wicker, paper or even fabrics that can’t be washed in hot water (130°F/54°C) for at least 10 minutes, must be contained and disposed of properly.  This goes for sewage-saturated drywall, insulation and several other structural materials too.  There’s simply too great a health risk involved if any of these materials are dried in place and cleaned only.
  • Only the most highly trained professionals should attempt sewage remediation work. Then, a “third party” indoor environmental professional can provide post-remediation verification or “clearance testing” to ensure that the home or building is safe to re-occupy. 

Mooresville Emergency Water Damage Tips:

10/31/2017 (Permalink)

  • Shut off the water source if possible. 
    • Remove excess water by mopping and blotting. 
    • Remove and prop up wet upholstery cushions for even drying. 
    • Place aluminum foil or wood blocks under furniture legs. 
    • Hang furs and leather goods separately at room temperature. 
    • Remove Oriental or other colored rugs from wet carpeting. 
    • Do not use a regular vacuum to remove water. 
    • Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water. 
    • Do not leave books, magazines or other colored items on wet carpeting.

American Red Cross Ready Rating Program

10/31/2017 (Permalink)

Teaming Up to Help You Be Ready

SERVPRO is teaming up with the American Red Cross to help business and homeowners across the nation get READY for any disaster.

The American Red Cross Ready Rating program is a free web-based program designed to help businesses, organizations and schools become better prepared for emergencies. Through the Ready Rating program website, readyrating.org, property owners complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. The Ready Rating assessment also offers tips and best practices to help improve their level of preparedness.

“Through the generosity of SERVPRO, the Red Cross will help empower workplaces to re-open more quickly after natural or man-made disasters such as water main breaks, medical emergencies, power outages, tornadoes, floods and hurricanes through the Ready Rating Program,” said Tom Heneghan, manager of Business Continuity Programs for Red Cross.

“Up to 40% of businesses never re-open their doors after such disasters; SERVPRO’s partnership will enable more businesses, schools and organizations to become better prepared.  We are excited to have SERVPRO join us in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the country.”

“This partnership just makes perfect sense,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc., “and truly completes the readiness equation for businesses and other property owners. The Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all the necessary steps before disaster strikes to protect their property from damage and loss.  But, when disaster does strike, knowing what to do and who to call saves time-and fast response is key to minimizing damage and downtime.  That’s where SERVPRO’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to businesses and other organization.”

Protect your property

9/27/2017 (Permalink)

Cold Weather can wreak havoc and cause costly damage to your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damages winds, sleet or snow, all can cause serious property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.  To help prevent weather-related damages, consider taking the following precautions before winter weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, and snow can cause branches to fall and can cause damage to property and potentially cause personal injuries.
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order.
  • Clean chimneys and exhaust systems to ensure they are free of debris.
  • Test gas lines if they have been dormant to ensure they are in good working order with no leaks.
  • Inspect your property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Protect pipes from freezing by allowing water to drip when tempuratures dip below freezing. If the pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate. Insulate all exterior pipes.
  • If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains.
  • Make sure all exterior doors, garages, roll-ups and windows have sufficient weather stripping.

SERVPRO is available 24 hours a day 7 day a week for your emergency water and fire damage cleanup needs.

5 Tips to Prevent Water Damage

9/27/2017 (Permalink)

Most Homeowners insurance policies cover basic water damage claims up to the purchased limit.

But you know what’s a lot easier than going through the claims process? Preventing the water damage in the first place!

Check out these 5 suggestions for preventing water damage:  

  1. Be careful where you plant 

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.  

  1. Clean out roof gutters

You know it’s on your to-do list anyway, so if you can, take a safe climb up to your roof next Sunday and check out your gutters. If you’re seeing lots of leaves, birds’ nests, sticks, and whatnot up there, your gutters may not be doing the job you hired them for. And on a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. That could cause some serious water damage! So next time you’re doing some seasonal cleaning, make sure those gutters are clean. And if your gutters are too high, be safe and get a professional to check them.  

  1. Keep an eye on your water bill

With so many water pipes hidden behind walls and in the floors in your house, you might not know there’s a leak until the damage is done. That’s why it’s a good idea to keep a close eye on your monthly water bill. If you see it starting to creep up, or get one that’s uncommonly high, it’s a pretty good sign that you may have a leak somewhere.  

  1. Use a drain snake instead of unclogging chemicals

No matter how crazy clean you are, from your shower to your kitchen sink, clogs are going to happen. And chances are at some point in your life you’ve used one of those powerful chemical drain cleaners to get things moving again. But as convenient as they may be, most folks don’t realize those caustic chemicals are also eating away at their pipes (and they might not be too good for you either). If you rely on them a lot, you could be setting yourself up for leaks. That’s why owning a drain snake is a good solution to clear away clogs. They’re pretty inexpensive, you can get them at your local hardware store, and they can cut through most any clog you’ll have without damaging pipes or making your eyes red and teary.  

  1. Never pour grease down your sink

You’ve probably heard this before, but you should definitely avoid pouring grease down your kitchen sink. It doesn’t matter if you flush it with hot or cold water. It can still congeal and cling to your pipes, and could still cause some serious damage and blockage.

Some people use detergent to break up grease before pouring it down the drain…and that may help sometimes. But there’s no guarantee that it’ll keep the grease from sticking to your pipes, so why take the risk?

The safest thing to do is just to pour your grease in an empty can, and either let it sit or put it in the refrigerator. Once it hardens you can toss it in the trash and get rid of it. Done and done.

10 Fire Tips For Your Home

9/1/2017 (Permalink)

For most people, homes are one-time assets, containing their most precious belongings. A home is the most important thing you own. It is prudent to ensure the security of your home and family from destructive elements such as fire.

Many homes are destroyed due to fires. Fires may occur due to accidents through carelessness or negligence. It is therefore essential to know of ways and means to keep your house safe from fires.

Listed below are 10 tips for ensuring fire safety for your home:

1 Install a few smoke detectors, preferably on each level. Smoke detectors help save lives and property with early-warning mechanisms. All instructions regarding smoke detectors must be observed scrupulously.

2 Maintain and test smoke detectors periodically. Replace smoke alarm batteries. Most detectors give out signals when the batteries get low to avoid the danger of forgetting about you batteries.

3 Keep an eye out for potential fire hazards. Look for things like frayed or torn cords on electrical devices such as televisions, stereo systems, lamps or computers. Watch out for heaters that are too close to flammable items such as clothing, fabric, books, magazines or old newspapers.

4 Keep match boxes and lighters out of reach of children. Children are fascinated with fire, and curiosity can get dangerous. Keep temptation at bay by hiding matches and lighters. Better still, keep them locked away.

5 Stay on guard when cooking or baking in the kitchen. Many home fires begin in the kitchen. It's always best to be cautious and exercise care in attending to areas that are prone to fire accidents.

6 Have an emergency fire-exit plan handy at all times. Family members should be aware of this plan, and safety drills are in order from time to time. Escape plans have helped families to be safe in fires.

7 Always exercise caution when using, placing or lighting candles. Candles can easily allow other things to catch fire if you are not careful. Have proper candle holders, protective covers and extinguishers for candles.

8 Avoid electrical fires by always unplugging all electronic devices and appliances after use. Plugged-in appliances and electronic devices are fire hazards.

9 Take good care of fireplaces or wood-burning stoves that you use during the winter. Ensure proper safety and upkeep of such devices and keep children out of reach of fire.

10 Teach children about the hazards of fire and ensure they are aware of fire safety rules. Remember, the wellbeing of your family is important and everyone is responsible in understanding the hazards of fire.

Prepare Your Statesville Home Against Flood Damage That May Occur

5/29/2017 (Permalink)

Storm Damage Prepare Your Statesville Home Against Flood Damage That May Occur Flooding can be devastating. Call SERVPRO for remediation efforts and/or prevention tips.

SERVPRO Remediates Flood Damage and Provides Prevention Ideas to Homeowners

While most homeowners living in an area constantly affected by flooding take the proper precautions to limit the losses they suffer, should an accident occur, it may be impossible to prepare your home for each and every circumstance.  
 
You should give a local environmental emergency restoration company a call to help protect your Statesville area home against flood damage that may occur. It makes sense to take the necessary precautions to protect your investment; everyone should.
 
However, SERVPRO feels that you have much more to worry about than natural disasters, or the amount of inclement weather you may experience this year. Several of your household appliances have pipes, feedlines, and connections that constantly feed water into your home, potentially developing clogs or leaks that may cause significant problems, even if you maintain them properly.  
 
Your refrigerator produces excess moisture, especially when operating in warmer environments. Every time anyone opens the door, air passes over the condenser coils, creating condensation, pooling water underneath your refrigerator. While most models these days come fitted with drain tubes that siphon excess fluid into drains, they can clog, break, or even crumble over time. Having a model that includes an ice maker, gives you, even more, connections to maintain.  
 
If you have a dishwasher, it can malfunction, overflow, and flood your entire kitchen within minutes. That does not include concerns about slow leaks causing significant damages behind or underneath that you cannot see until it is too late. SERVPRO technicians find that these problems often affect your flooring, walls, cabinetry, and countertops, not to mention structural damages if placed into an external wall or near a window.  
 
These are just a few of the appliances found in your home that SERVPRO has found to cause significant flooding issues. Think about your other devices, with a constant water source, that you should pay close attention to if you want to avoid things getting out of hand. Your clothes dryer and washing machine, water heater, and plumbing fixtures found throughout your home all pose risks that you must maintain on a regular basis to avoid damages.  
 
Get help from SERVPRO of Iredell County today. Professional IICRC certified technicians are waiting for your call. (704) 872-7466

For more information regarding Statesville, click here

SERVPRO Helps to Keep Your Home Livable

5/8/2017 (Permalink)

Water Damage  SERVPRO Helps to Keep Your Home Livable Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.

Our SERVPRO Team Can Assist in Making Your Home Livable Again After Water Damage Strikes


Except in the most severe situations, you should be able to live in your home even as SERVPRO technicians go through the motions of water damage restoration. We always try to keep residents in their homes wherever possible, even if it means making accommodations in how we go about our business. Of course, access to some parts of your home may be impeded while we do our work, but these efforts are designed to keep the rest of the building working and livable with as little trouble to you as possible. Here's a brief overview of how we try to keep your home functioning as normal during restorations.

Quarantines

When water damage in your Lake Norman home has especially strong odors or mold presence, our technicians may put in place some quarantine measures to keep a section of your home separate from the rest of the structure. While this may entirely cut off access to part of your house, it also stops odors and mold spores from reaching beyond where they have already taken hold. Our quarantines range greatly in size, from a small area in the corner of a room to an entire wing or section of the home.


Safety Markers

SERVPRO technicians put up markers and warnings wherever there may be a safety hazard, helping to keep them as well as you safe from harm. This can be especially beneficial in situations with flooding or otherwise serious water damage where major electrical, structural, or chemical hazards may exist.

Active Cooperation

Our personnel is always careful to inform homeowners and insurance companies alike when the situation changes or needs shift. If anything happens that may change your living conditions or personal safety in any way, our technicians or representatives always contact you before going any further in their work. Keeping homeowners informed and updated on the restoration process has helped to earn us a national reputation for quality care and service.


Locally Owned Company with National Resources


SERVPRO of Iredell County carefully tailors each restoration job to place as little strain on the homeowner as possible. If your home has suffered from a disaster, call us anytime at (704) 872-7466.

Wood Fire Risks In Commercial Kitchens

4/21/2017 (Permalink)

Commercial Wood Fire Risks In Commercial Kitchens SERVPRO fire damage restoration technicians assess your restaurant's situation after the oven fire.

Commercial Kitchen Wood Fire Risks


Nothing tastes as great as a pizza or entree cooked in a wood burning oven. Crisp crusts and juicy, bronzed meats and veggies are delicious, but if the oven and its chimney or venting system malfunctions the search for tasty food leads to a restaurant disaster. Fire damage traceable to a wood burning oven is a job for the experts at SERVPRO.

Your chef's evening offerings went up in flames, causing fire damage to your Mooresville restaurant. Today's commercial kitchens experiment with the new taste sensations created by solid fuel, such as hardwoods, charcoal, and specialty woods and chips like mesquite, hickory, and fruit woods. The flavors come with a risk in the depths of the wood fired oven. These often rustic, frequently brick and mortar cooking appliances are hard to clean and maintain. Restaurants commonly make a choice to let the fire smolder at the end of the night, citing the difficulty of extinguishing the fire and a preference to keep the interior warm so that the temperature needed for roasting meats and cooking pizzas occurs quickly during the next shift.

Creosote builds up if the oven and chimney remain uncleaned. This coating ignites and sends heat and smoke billowing throughout your restaurant kitchen. Once this occurs the food inside is torched, and the entire facility, including dining areas, need evacuation. You risk business closure for quite some time if the fire damage remains unrestored. The soot and smoke the fire created need extensive cleaning, tasks SERVPRO technicians provide along with deodorization services.

SERVPRO fire damage restoration technicians assess your restaurant's situation after the oven fire, working with specialized contractors to repair the venting system and oven itself. They also use dry or wet cleaning techniques to remove greasy grime from surfaces. Walls and ceilings, other cooking equipment, tables, chairs, tableware and other contents are all part of the overall cleaning plan. Because the characteristics of the soiling make it hard to remove through normal cleaning techniques using the skills of our team makes business sense to get your eatery up and running again.


 


Locally Owned Company with National Resources


Count on the expertise of SERVPRO of Iredell County to assist you when your restaurant suffers from a wood-fired oven disaster. A call to (704) 872-7466 gets skilled staff at your site within hours to restore the damage.

The Importance Of Drying When Dealing With Mold In Statesville

4/10/2017 (Permalink)

Mold Remediation The Importance Of Drying When Dealing With Mold In Statesville The SERVPRO team is also happy to advise you on how to spot potential mold problems in the future and on ways to reduce mold breeding grounds.

SERVPRO Can Make Your Residential Mold "Like It Never Even Happened."


Mold is an unwelcome guest that can quickly creep up on any home in North Carolina. Mold spores love humidity which makes the warm, humid summers in much of North Carolina a perfect breeding ground for mold. Mold looks unsightly and makes your home less pleasant to live in, especially when you factor in that unmistakable moldy smell.

SERVPRO are experts in dealing with mold damage to your Statesville home. That is why we recommend putting in a call to us at the first sign of mold. You can often spot the black mold spores on surfaces, or you might notice because of discoloration on your walls or ceiling. Even if you do not see the mold at first, the smell is often a giveaway.

We arrive at your property fully prepared to assess the mold situation and establish containment before cleaning commences. That is the start of the process. However even after the cleaning is done, there is still the matter of drying out the area. Mold thrives in damp conditions which is why drying is such an important part of the mold remediation process.

Our IICRC-certified experts are trained to assess your home to determine how best to dry it out. We understand that bringing in air movers or dehumidifiers too early can make the problem worse, as they move the mold spores through the air. That is why we are strict about establishing containment and cleaning top to toe before we start the drying part of the process.

As soon as it is safe to run air movers and dehumidifiers, we do so. We carefully monitor the drying process as it progresses. We also remove any materials that are too damaged to dry out because we know that their presence contributes to the humidity in the air and makes the drying process more difficult. Our moisture detection equipment gives us an accurate picture of the situation.

The SERVPRO team is also happy to advise you on how to spot potential mold problems in the future and on ways to reduce mold breeding grounds. For example, this might mean running a dehumidifier more regularly or keeping a close eye on damp areas such as your bathroom or basement.


 


Locally Owned Company with National Resources


Tackle the mold problem in your home with the help of SERVPRO of Iredell County. Call today at (704) 872-7466 for help.

Water Removal You Can Trust For Your Statesville Home

3/22/2017 (Permalink)

Water Damage Water Removal You Can Trust For Your Statesville Home It is undeniable that water damage is the worst nightmare for any property owner.

Water Removal


It is undeniable that water damage is the worst nightmare for any property owner. Just a moment of water being present in the wrong place at the wrong time can totally demolish a whole building down to its foundation. There is nothing superficial about this kind of property damage. For one thing, water damage is multifaceted. Once it is found, it is imperative that the relative restoration efforts are performed efficiently and promptly to mitigate any potential microbial infestations which could develop from secondary water damage.

Potential causes of water damage and the need for water removal include leaky roofs, natural disasters, fire-fighting efforts, broken pipes, faulty appliances, foundation cracks, faulty sump pumps, and clogged toilets. Your Statesville home is a significant investment which needs to be protected, so you have to act quickly if a water disaster occurs and call the professionals at SERVPRO right away.

What You Can Expect With SERVPRO
SERVPRO understands the importance of a rapid response when it comes to water removal. We come to your home as soon as possible after you contact us and give you a free consultation and assessment of the damages. We create an accurate evaluation which includes the source and class of the water that is creating the damage, how much water has caused the damage, and how much time had elapsed before we were called in to help. We also have transparent communication in regards to a mitigation and restoration plan, making sure you understand everything that we are going to be doing.

The Bottom Line
When it comes to water removal and water damage restoration, time is of the essence, and our SERVPRO team recognizes this. Our trained professionals are available to give you emergency water removal services at all hours of the day, to lessen any losses in your home. We take on every challenge with integrity, professionalism, expertise, reliability, and passion, as we work to establish your trust Our main goal, however, is to make sure you are completely satisfied, and that the entire process has as little stress for you as is possible.

SERVPRO of Iredell County are standing by and ready to help you in your time of need. When any water damage problem arises in your home, contact us at (704) 872-7466 so we can help remove the water and repair the damage.

Understanding Fire Damage Levels in Statesville

3/21/2017 (Permalink)

Commercial Understanding Fire Damage Levels in Statesville Don't let a fire in your busy kitchen close your restaurant for long. Call SERVPRO for quick service.

SERVPRO Technicians are Extensively Trained in Restoring Your Business Property

A fire in your diner can be devastating. Not only will it do damage to equipment, supplies, and the building itself, but the repairs cause you to have to shut your doors for a time as well. Therefore, you want an experienced and professional company such as SERVPRO who has the knowledge and equipment to take care of your fire damage repair in a timely fashion.
 
Various Kinds of Fire Damage
 
Different types of commercial fire damage happen when your Statesville business suffers from a fire. Many materials are of course destroyed in the fire, being partially or wholly consumed in the process of combustion. Besides this, more damage occurs from the heat, and smoke residues which impact materials. Even more damage happens during the attempt of the firefighters to extinguish the fire. Water plus other extinguishing agents used to put the fire out can cause more damage to the building than even the fire did. Fire damage, in reality, consists of many kinds of damage. Materials suffer from burning, heat damage, charring, smoke damage, and water damage.
 
Fire Damage Levels
 
Not every fire has the same damage levels, nor do they require the same kind of restoration procedures. Any loss can involve a range of damage from small to major.
 
Minor Fire Damage
 
Smoke residue affects certain rooms or areas. Smoke residue levels are light to moderate. Restoration could involve dry and/or wet cleaning of walls, ceilings, contents, and floors. A few areas may need repainting, and only minor items need replacement.
 
Medium Fire Damage
 
The smoke residue levels are moderate, and more materials need wet cleaning to get rid of the residues. Some areas needed repainting and items needing replacement go up. Floors could need refinishing. Heat damage to cabinets, drywall, and contents need more materials to be replaced. SERVPRO technicians may be able to take contents and clean them on the job site. Smoke odors are present, possibly needed additional deodorization procedures once cleaned.
 
Major Fire Damage
 
Fire and heat damage is severely close to the fire source. Finishes and structural framing can be charred, which requires structural repairs. Smoke residues are spread throughout a significant portion of your building, and smoke odors are strong and even pungent. Emergency services, such as boarding up your structure, getting an electricity source, and getting rid of charred and smoke-filled debris could be needed. The restoration efforts from our staff involve extensive cleaning of your building and even could require restorers to pack and move out any salvageable contents for cleaning off-site. Various methods of deodorization are needed to get rid of smoke odors.
 
Since fire damage loss presents restoration challenges that differ from normal clean and repair efforts, you want to contact SERVPRO of Iredell County as soon as you can after your business suffers fire damage. We use all kinds of services and work together with licensed contractors and subcontractors to get you the repair and restoration you need when you call us at (704) 872-7466.

Mold Damage Affecting Lake Norman Homeowners

2/23/2017 (Permalink)

Mold Remediation Mold Damage Affecting Lake Norman Homeowners Moisture Breeds Mold in a Sharon Bathroom

SERVPRO Tips on Preventing Damage Caused by Mold in Your Lake Norman Home

You think that mold has invaded your house, but are unsure of what you should do to protect your home properly. The best response includes a two-part answer. First, do not touch it, contact a trusted professional to mitigate the situation for you. Second, act fast, hesitating gives more time for mold to spread, making your problem even worse.

With your families health and one of the biggest investments of your life on the line, you want to leave mold damage in your Sharon family home in the hands of a professional. So, other than being able to recognize the existence of mold in your home properly, you want to avoid making things worse.
 
At SERVPRO we have the training and experience available to help prevent mold growth in your home from returning. Our Applied Microbial Remediation Technicians offer a variety of tips to help you accomplish this goal including, maintaining an indoor humidity level between 30 to 60 percent by using air conditioners or dehumidifiers you can purchase at the store if they are not already in place.
 
Installation of exhaust fans in your kitchen to keep cooking appliances, dishwashers, and cooking itself from creating excessive moisture that allows mold to thrive. Including avoiding installation of carpet in areas with a constant water source such as bathrooms, kitchens, or washrooms.
 
SERVPRO technicians also offer advice on using the proper cleaning products, such as bleach or other mold killing products that should be used regularly on your bathroom areas. However, the number one method available for proper mold damage mitigation involves controlling the moisture sources in your home.
 
You should keep a constant watch on feedlines, pipes, or fittings on appliances like your clothes washer or dishwasher to ensure that they function properly, without leaks. Other appliances to inspect regularly include the ice maker or water dispenser on your refrigerator, water heater, kitchen or bathroom sinks and toilets.
 
SERVPRO technicians recommend keeping an eye on gutters and downspouts on the outside of your home to ensure they work correctly and remain clear of debris that may cause them to fail when you need them. Having your roof inspected provides you with the piece of mind necessary to avoid worrying about the next storm that comes through your area, allowing water to seep into unprotected areas of your home.
 
Take the time to contact SERVPRO of Iredell County today for addition ways to help battle mold in your home. (704) 872-7466

The Effects of Standing Water in Mooresville

2/13/2017 (Permalink)

Storm Damage The Effects of Standing Water in Mooresville Call SERVPRO for fast water removal services after a storm or home flooding event.

SERVPRO Technicians Respond Quickly to Prevent Possible Secondary Damage


Standing water is one of the most destructive forces in a flood. Although significant initial damage can occur from rampaging storms or unmitigated internal flooding, standing water becomes a far larger problem if it is not dealt with in short order. Fast water extraction through the industrial-grade pumps and extractors used by SERVPRO helps to avoid significant damage from mold, freezing in the winter months, and erosion and oxidation. These are some of the most devastating effects of standing water, and the top factors that make its removal an urgent task.
 
Freezing
 
If your home has taken flood damage in Mooresville in the colder months of the year, it may be only a matter of time before the water freezes over and creates a much bigger problem. Most urgently, frozen water expands, cracking wood, concrete, rock, and even metal in your home. Furthermore, a layer of ice may form and coat your home. This ice can react negatively with many materials and force the replacement of otherwise easily restored items.
 
Mold Growth
 
In all months of the year, SERVPRO ends up in a race against the clock to remove standing water before mold growth can occur. Mold will almost always grow after a flood if water is not removed promptly, creating a potential biohazard in your home as mold may cause health effects. Mold remediation is an additional and time-intensive process to add to your home's restorations, so a fast response is critical to avoid more work in this vein.
 
Oxidation and Erosion
 
Simply having water on top of them causes many materials to degrade over time. Metals and especially iron can rust and oxidize, causing severe and sometimes irreversible damage to that metal and anything attached to it. Other materials such as concrete and drywall can be eroded quickly by the water, especially if it is particularly acidic (not uncommon in a flood). Getting the water out fast helps to avoid most of this type of damage, and we can usually handle restorations on the rest.
 
SERVPRO of Iredell County is a local expert when it comes to flood damage. For our assistance and restoration services, call us 24/7 at (704) 872-7466.

Targeting Mold Damage in Statesville

2/7/2017 (Permalink)

Mold Remediation Targeting Mold Damage in Statesville Don't let mold linger in your house. Call SERVPRO today to figure out the source and remediate.

SERVPRO Thoroughly Investigates to Figure Out the Source of Suspected Mold Smells


If you have a musty odor in your house or apartment that you can't find the source of, then you may have mold growing in your home. If so, then you need to call in a professional cleaning and restoration team to identify both where it originated and how to get rid of it.


This odor is usually (but not always) the first indication of mold damage. It comes from the gasses released by a growing mold colony. Although Statesville isn't as prone to flooding as other parts of North Carolina, it doesn't take a large amount of moisture for mold spores to expand and then quickly grow into a large colony. All SERVPRO personnel are trained to find and remove this threat as quickly as possible.

A thorough visual inspection can usually find mold growing under a sink or in an ignored corner of a laundry room or basement. If a visual check doesn't reveal the source, our inspectors will use an air content testing device to track mold levels in every room, crawl space, and air duct. Once the source has been found, our technicians will need to stop further growth, begin cleaning affected surfaces and dispose of any material that cannot be restored to its original state.

First, we'll isolate the affected area and begin lowering the air moisture level. Entrances will be covered with plastic and dehumidifiers will be set up inside to draw moisture from the air. Technicians can remove 30 gallons of water per day with each device used.

As drying the area takes place, other team members will begin cleaning mold from property, floors, ceilings, and walls. We have a large inventory of anti-fungal sprays that can neutralize and clean almost any property. If the mold has gotten into your HVAC system, technicians will replace all filters and then deploy antimicrobial foggers to completely neutralize all mold spores in your air ducts. If your property cannot be cleaned on site, we can remove it to our facility and clean it there.

Despite our best efforts, there may be some of your belongings that cannot be restored. Our inspectors will explain exactly why the property needs to be discarded and with your permission, our technicians will properly dispose of it according to federal and state rules.

If you have that musty odor or otherwise believe you may have a mold problem, please call us today at (704) 872-7466. As a locally owned franchise, SERVPRO of Iredell County is proud to serve our neighbors.

Storm Damage Recovery In Statesville

1/17/2017 (Permalink)

Storm Damage Storm Damage Recovery In Statesville Flooding in Statesville Means Calling in SERVPRO for Water Removal

SERVPRO Works Fast to Preserve Your Storm Damaged Possessions

Water kept pouring down, it moved around the side of the house and filled the entire area surrounding your home with water. It just wouldn't stop raining; everyone felt helpless. However, there was simply nothing anyone could do to prevent this event from happening. Even though most of the water is gone now, homeowners now face the task of cleaning up mud-soaked areas of their home and are hopefully dealing with their insurance companies to get some assistance in addressing their current situations. Just remember that it is far easier these days to find help during these types of situations; you're not alone.

We have several teams of highly trained technicians that specialize in performing storm damage repairs to your Statesville home. We're available to assist you at any time, day or night, and work hard to ensure that your home gets returned to a quality pre-loss condition. We'll even help you communicate everything to your insurance company and get the proper paperwork started for your claim.
 
After our SERVPRO technicians arrive on site, we carefully inspect the entire area affected by the storm and begin mitigating the losses you suffer immediately. We identify any possible hazardous situations that could develop and limit them by turning off the electricity and checking for falling ceilings or deteriorated subfloors. Once we've performed this initial inspection and determined that the area is safe, we'll explain which services we plan to provide and answer any questions you may have.
 
SERVPRO offers water removal services to pump out any standing water that still exists in and around your home. We use moisture meters and other equipment to determine the extent of water penetration within your flooring, walls, and crawl spaces; and extract as much water as possible. Your carpeting, furniture, and other personal belongings are all handled with great care and moved to a dry location where they can be properly taken care of to prevent secondary damages from developing.
 
Our technicians at SERVPRO remove all furniture as quickly as possible to prevent stains from forming on your carpet. We'll then examine your carpet for damages and determine if it is possible to dry and reinstall them. But before we do, we treat the floor and back of the carpet with deodorizers and antimicrobials to help protect it from further damage.
 
Once we've taken care of all of the standing water and your personal belongings, we position the proper drying equipment to begin fully drying the affected areas. We follow IICRC recommendations to use air movers that deliver a warm, dry rapid airflow to wet surfaces. There is a lot more to our services than described here and even more situations that we can assist you through.
 
Give us a call at SERVPRO of Iredell County today, (704) 872-7466. We're ready to make your situation, "Like it never even happened."

SERVPRO Professionals Provide Your Motel in Eagle Mill With A Solution To Flood Damage!

1/16/2017 (Permalink)

Commercial SERVPRO Professionals Provide Your Motel in Eagle Mill With A Solution To Flood Damage! Call SERVPRO When Your Board Room is Flooded in Eagle Mills

Rely on the Professionals from SERVPRO to Keep Your Business Open

A flooding event is a disturbing one that frequently affects small businesses. Motel owners often have incidents surrounding broken pipes and storm damages that give water access to unprotected areas of the buildings they use to make a living and need someone they can count on to perform repairs.

If your earning potential becomes hindered by flood damage in Eagle Mills, give us a call. We can offer you any amount of personnel, and equipment necessary to perform quality expert repairs to your building and help you protect your inventory. Our staff resides right here; as a locally owned and operated business, we have years of experience dealing with flood damage situations just like yours.
 
Throughout our entire restoration process, SERVPRO Professionals implement a restore versus replacement mentality. We focus restoration efforts on areas you find especially meaningful and appropriately addresses any concerns you have along the way. We value your input and pay close attention to details outlined in our training. Often saving many items from being counted in the loss column during a flood.
 
SERVPRO's expertly trained technicians provide you with access to professional water extraction equipment, which helps remove both standing water and hidden moisture found throughout the structure of your building. Whether the incident you face involves a single room or encompasses the entire building, we have the necessary equipment to perform quick, efficient repairs. We strive to keep your rental income flowing. Deploying anywhere from handheld wet-dry vacuums to portable and truck mounted water extraction equipment depending on the situation.
 
SERVPRO has technicians specifically trained in utilizing specialized drying techniques. Through the deployment of air movers, dehumidifiers, and humidity detection devices, we thoroughly dry the affected areas before moving into our cleaning phase that uses the correct cleaning, sanitization and deodorization techniques where appropriate to eliminate health hazards and remove foul odors that are brought on by various substances found in flood waters. We work rapidly to keep your lobby and breakfast area open to your guests while being unobtrusive as possible.
 
We finalize each restoration job by replacing damaged materials and putting finishing touches on repairs; returning your motel to a quality pre-flood damage condition that your customers will enjoy. You will be happy that you decided to put your buildings fate in our hands. We have a fantastic, professional staff that works hard to provide you with a solution to your unique situation.
 
Contact SERVPRO of Iredell County today, (704) 872-7466

Mold Damage in a Mooresville's Basement

12/20/2016 (Permalink)

Mold Remediation Mold Damage in a Mooresville's Basement Don't Let Mold Take Over Your Basement in Mooresville

Carpets and Walls Can Be Damaged by Mold Growth

If water isn't pumped out or otherwise removed quickly from a house, the conditions for mold growth rapidly become favorable. Basements are a near perfect settings for mold colonies to grow. The moisture level is higher than the rest of the house thanks to below ground excavation,  exposed plumbing and, in many cases, the presence of a clothes washing machine adds to the problem.  

All this results in an increased chance for mold damage in Mooresville homes. With over four decades in the restoration business, SERVPRO also knows that basements are not occupied nearly as often as other rooms in a house, so any leak or puddle in an out of the way corner tends to go unnoticed.

If this has occurred in your home, call us immediately. Mold growth can be dealt with quickly if it hasn't spread too far. Our technicians can clean small patches by hand using anti-microbial chemicals to kill the mold and then wipe it off of furniture or other surfaces. Please do not try to use bleach to clean a mold patch. If the fungi are dry, they can vacuum them up using specialized equipment and air filters to capture the spores before they escape into the atmosphere. Air scrubbers are excellent devices for this spore removal.

Mold that has grown into carpets or walls may require that the affected items be discarded. Carpets will need to be cleaned or replaced. We use an extensive number of anti-fungal cleaners that can kill the mold without damaging the color or nape of your carpet. If what we pull up is a standard, commercial carpet it will probably be more costly to clean it rather than purchase a new one.

With the cleaning completed, our restoration team will use heaters designed to be drawn across the carpet to dry it. This specialized equipment does not burn or otherwise damage the fibers. As this is being completed, other technicians will set up dehumidifiers to draw out the excess moisture from the air to prevent mold from beginning to expand and grow again.

If the basement walls are concrete or stone, technicians will clean them using the same chemical agents. If the room has been finished with paneling or drywall, these panels may have to be replaced in the severest of circumstances. Drywall, in particular, is vulnerable to both water and mold damage. Even a small amount will crumble the affected panels, causing more work and cost.

If you have found or are worried about mold damage in your basement or other parts of your home, the sooner you deal with it, the better. Call us today at (704) 872-7466 for one of our inspectors to start the process. SERVPRO of Iredell County is here to help you return your home and life back to normal. "Like it never even happened."

Emergency Ready Profile

11/21/2016 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

 

By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

 

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when

the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

 

The SERVPRO® Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

Red Cross Fire Safety Tips

11/21/2016 (Permalink)

Did you know that if a fire starts in your home, you may have just two minutes to escape?

The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives.

Fire Safety Tips
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL for HELP.
  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • Talk with all household members about a fire escape plan and practice the plan twice a year.

Communication Planning for an Emergency

9/8/2016 (Permalink)

Having a good communication plan in place is essential to being prepared for an emergency. The following is some helpful information from http://www.ready.gov/family-communications.

Your family may not be together when disaster strikes, so plan how you will contact one another. Think about how you will communicate in different situations.

Complete a contact card for each adult family member. Have them keep these cards handy in a wallet, purse or briefcase, etc. Additionally,... complete contact cards for each child in your family. Put the cards in their backpacks or book bags.

Check with your children’s day care or school. Facilities designed for children should include identification planning as part of their emergency plans.

Family Communication Tips

Identify a contact such as a friend or relative who lives out-of-state for household members to notify they are safe. It may be easier to make a long-distance phone call than to call across town, so an out-of-town contact may be in a better position to communicate among separated family members.

Be sure every member of your family knows the phone number and has a cell phone, coins or a prepaid phone card to call the emergency contact. If you have a cell phone, program that person(s) as "ICE" (In Case of Emergency) in your phone. If you are in an accident, emergency personnel will often check your ICE listings in order to get a hold of someone you know. Make sure to tell your family and friends that you’ve listed them as emergency contacts.

Teach family members how to use text messaging (also known as SMS or Short Message Service). Text messages can often get around network disruptions when a phone call might not be able to get through.

Subscribe to alert services. Many communities now have systems that will send instant text alerts or e-mails to let you know about bad weather, road closings, local emergencies, etc. Sign up by visiting your local Office of Emergency Management web site.

American Red Cross Safety Tips during Hurricane Season

8/11/2016 (Permalink)

The official hurricane season runs from June 1 to November 30, and the American Red Cross urges preparedness and the use of safety tips to stay ahead of the storm.

 

Although the 2016 hurricane season has been relatively quiet, August and September can typically be the height of hurricane season because the temperature of the Atlantic Ocean continues to rise. Hurricanes cause problems for people in coastal areas, but the storms can also cause damage hundreds of miles inland. In 2011, tropical storms caused devastating flooding in Pennsylvania and New Jersey hundreds of miles from the coast.

 

“The best defense against any threat of a hurricane is for folks to get ready now,” said Brad Kieserman, vice president, Disaster Services Operations and Logistics for the Red Cross. “Any one of these storms could make landfall and become a serious danger to people living along the coast, as well as hundreds of miles inland.”

 

WHAT YOU SHOULD DO Hurricanes can bring heavy rainfall, high winds, tornadoes, rip currents, storm surges and inland flooding. The Red Cross has three steps people can follow - build a kit, make a plan and be informed.

 

An emergency kit should a gallon of water per person, non-perishable food, a flashlight and extra batteries, a first aid kit, medications and copies of important documents. Talk with members of your household and create an evacuation plan. Learn about how your community responds to hurricanes and plan routes to local shelters. Remember family members with special medical needs and plan how you will care for your pets.

 

KNOW WHAT WARNINGS MEAN A hurricane watch means hurricane conditions are a threat within the next 48 hours. Review emergency plans, stay informed about the situation and be ready to act if a warning is issued. A hurricane warning means hurricane conditions are expected within the next 36 hours; complete storm preparations and leave the area if ordered to do so by authorities.

 

The Red Cross Hurricane Safety Checklist is available to learn more about what to do if a hurricane might affect your community. For more information on hurricane safety, visit the preparedness section of our web site.

 

DOWNLOAD EMERGENCY APP

 

People should also download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of hurricanes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps

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