Step 1: 24 Hour Emergency Contact 

When you call our office, the restoration process begins. Time is critical when you're dealing with water damage, so at SERVPRO of Iredell County, our phones are manned 24/7/365. Our team will immediately respond to any water damage incident, no matter how severe the damage.

Our office staff is trained to collect the necessary information we need to determine the number of resources and equipment we need to handle your case. We then push the information to our team and have a crew dispatched as quickly as possible. Our goal is to provide a fast, seamless experience so you can take action while professional help is on the way.

We Answer the Phone Ready to Help
Call Today - (704) 872-7466

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Iredell County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment